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Elkay® Filtration Rewards Program

MarketNet Associates
553 N. North Court, Suite 110
Palatine, IL 60067
Fax: 800-501-3989
e-mail: admin@filterwithelkay.com

FAQ
Q How can I change my information?
A Go to www.filterwithelkay.com, click on login, enter your login information, once you are into your participant information, use the 'Please click here to update your Name, Address and other information' link to change your personal information.
Q How often can we send in claims?
A As often as you would like. Claims must be submitted within 60 days of purchase date.
Q Where can we send claim forms and invoices?
A You can either fax: 800-501-3989, mail: MarketNet Associates, 553 N North Ct Ste 110 Palatine IL 60067, or e-mail admin@filterwithelkay.com.
Q What is the fax number, where I can send in my claim forms?
A 800-501-3989
Q What needs to be submitted with the claim form?
A You need to complete the claim form, send the completed claim form and invoices listed on the claim form.
Q I cannot login, how do I create the login information?
A This information is created when you enroll, you should have received an e-mail with your participant # and login information. If you do not have this, please contact MarketNet Associates by e-mailing: admin@filterwithelkay.com, faxing 800-501-3989 or calling 866-553-3684. If you have not enrolled, go to www.filterwithelkay.com, click on login and sign up now.
Q How often are checks issued?
A It should take no longer than 2 weeks once your claim is received and processed for your check to be issued.

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